»Red button" telecare service
Project partners: MKS d.o.o. Ljubljana, Centre for community home care, Ljubljana, SIIX d.o.o. Ljubljana
“Red button” is an ICT based service aiming at:
elderly, disabled and chronically ill people to live independently and
safely at home and maintain their social and support networks;
Provide a means of obtaining help when needed; and reassurance to the user, their relatives and carers.
is based on a carephone installed at a user’s home. He/she may wear or
carry a radio trigger device that, when pressed, activates the device.
A staffed monitoring and response centre is contacted. The person in
need is then able to tell the operator of the nature of his/her problem
and the operator is then able to give advice or reassurance and,
depending on the circumstances, contact relatives, neighbours or the
relevant emergency services.
The carephone may also be activated
automatically by other triggers like a smoke, flood, heat or cold
detector or even a fall detector. A part of the system is also an
electronic medication reminder that alerts a person when to take
medications. It triggers a call to the response centre if pills are not
taken on time.
The service has been available for years at a staring price of
25 €/months in some regions of Slovenia. So far more than 800
users have been enjoying the benefits of this service. It is now
available for testing within the “IRIS smart home”.
»Telecare service user presenting her »red button« by which she
may summon help at any time.